About Me
I'm a passionate musician, videographer, and storyteller with a background rooted in education and operations. I have my bachelors in music education and spent time as the music director for a church in my hometown of Sparks, Nevada. I moved to the Pacific North West a decade ago and cut my business teeth in the world of Bay Area startups, where I learned how to move quickly, adapt often, and how to build business processes from the ground up.
Today, I serve as the Director of CX Content, Learning & Development for the North America Vehicle Payments business at Corpay, a Fortune 500 financial technology company. I’m an ATD-certified Instructional Designer leading a talented team of designers, trainers, and web & knowledge specialists focused on Operations Enablement for approximately 300 call center agents and account managers. The L&D space has been a great fit for me because it allows me the unique opportunity to blend my artistry and business acumen.
Beyond training, I partner with our marketing team to produce executive town halls, allowing thousands of employees in our business unit to hear directly from their leaders. I film events and capture customer stories that help bring our brand to life across social and digital platforms.
At the heart of everything I do is a deep commitment to helping people succeed. I’m passionate about clear communication, creative storytelling, and building collaborative experiences.
Clients:
Happy's Carwash | Oilstop | Zingtree | Open Table Conference